Know Your Rights and Responsibilities before operating the product! Please read the “limited” warranty provisions below carefully. Improper operation and maintenance, abuse, neglect, etc., will void your warranty.
Two years limited warranty on parts, labor and freight on all components from the original date of purchase.
2. Who gives this warranty?
FIAMMA, INC. (the “Company”)
3. Who receives this warranty?
The Original Purchaser (“the Purchaser”) of the product, other than for purposes of resale. This warranty is non transferable.
4. Responsibilities of the Company under this warranty.
Repair or replace at the Warrantor’s option, of the covered parts(s) which the Warrantor, in the exercise of reasonable discretion, determines to be defective; provided that the Warrantor receives notice of the defect within the stated warranty period for the respective product/component. Warrantor will pay the respective servicing dealer or agent for performing any repairs authorized by the Warrantor as per the terms of this warranty. Company will allow for normal freight and labor charges – labor is based on flat rate form. CHARGES FOR TRAVEL TIME AND MILEAGE ARE NOT COVERED BY THE WARRANTY.
5. Responsibility of Purchaser under this warranty.
A. Promptly notify the Seller, or alternately, the Company of any claim hereunder.
B. Retain dated proof of purchase for specified product and provide it as requested.
C. Inspect the product upon receipt to confirm the condition and proper operation of the product.
D. Perform periodic “Awning Maintenance” as specified in the Owners Manual.
E. Deliver any product claimed or found defective during warranty period to the Seller or alternately the nearest Service Dealer. The Original Purchaser is responsible for any expenses related to delivery or pick up of product to or from the Service Dealer.
F. At the option of the Company, return the product or part the company for inspection. Before any product or part can be returned to the company for inspection, a “Returns Goods Authorization” number must be obtained from the Company.
G. Use responsible care in maintenance, operation, use and storage of the product in accordance with the instructions contained in the owner’s manual.
In case of light to moderate rains: (a) Lower one end of the awning to allow for water run off; (b) Install the “Center Rafter” (not included with the 8’4” (2.5m) or smaller awnings).
In case of wind, storms, heavy rains, snow, hail, etc…close the awning.
6. What is covered by this warranty?
A. Defects of the manufacturer’s material and workmanship of the product under normal use and which occur within the duration of the warranty period. On all awnings the following parts are covered only as follows: (a) Fabrics, free from quality defects (normal wear and fading are excluded); (b) Roller Tube, against extrusion defects; (c) Springs (or Motor) Assembly (ies), against breakage; and (d) Hardware, against extrusion defects.
7. What is not covered under this warranty?
A. Fabric damage such as pinholes or tears not reported within ten (10) calendar days of purchase.
B. Improper installation and/or any damage or failure that results from improper installation of the product, including fabric damage caused by improper installation.
C. Product abuse and normal wear. “Normal Wear” includes the occasional need to re-tension an awning.
D. Conditions that are not related to the material or workmanship of the product: including any failure that may result from an accident, wind, rain, water pooling, snow or other acts of God; purchaser’s abuse; neglect; failure to operate, use or maintain the product in accordance with the instructions provided in the Owners Manual supplied with the product; failure to operate the product(s) in accordance with instructions in the Owners Manual and on the product shall also include the removal or alteration of any product component or device. In the event of any such removal or alteration, this warranty is void.
E. Any Component not sold or manufactured by the Company.
F. ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL LOSS, DAMAGE, OR EXPENSE THAT MAY RESULT FROM ANY DEFECT, FAILURE OR MALFUNCTION OF THE FIAMMA PRODUCT. Some states do not allow the exclusion or limitation on incidental or consequential damages, so the above limitation or exclusion may not apply to you.
G. Damage while traveling due to the product not being stowed properly.
H. Any failure that results from the use of another product with a Warrantor’s product that is not specifically approved by the Warrantor.
8. When Warrantor will perform repair or replacement under warranty.
A. Repair or replacement will be scheduled and performed according to normal work flow at the Service Dealer and depending on the availability of replacement parts.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No action to enforce this warranty shall be commenced later than 30 days expiration of the warranty period. The duration of this limited warranty also limits the duration of any implied warranty such as warranty of merchantability or fitness for a particular use or purpose. Some states do not allow such limitations so the implied warranty limitation may not apply to you. FIAMMA, INC. reserves the right to change the specifications and design of any product without notice and with no obligation to make corresponding changes to products previously manufactured.